RM1.20蘑菇姐要投诉!点3颗,来2颗,却收3颗钱!

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小编的立场:

小编先把丑话说在前面,刚刚到Cari.com的报道,称老板已经道歉,可是,顾客不接受!这个,小编是站在Karen的一边,你身为老板,发生这样的事情,老板道歉是应该的!顾客接不接受是另外一回事!就比如,我打你一把掌,然后很有诚意的向你道歉,你接受吗?

再说,你那个菜单就已经严重的误导消费者啦!图片是一个碗,却是收RM1.20,难道不会写RM1.20/pcs(RM1.20/颗)吗?虽然说,这样的做生意手段不是什么罪,可是已经是严重误导消费者啦!巡回在法律的灰色地带。



原文:网友Karen投诉Penang一间餐厅。
COMPLAIN!! Me and my kids went to eat at Tomyummy Noodles, All Season Place. My kids wanted to order clear soup with button mushrooms, fish balls, meat balls, sausages and etc. I looked at their menu and asked the waitress, RM1.20 is for a bowl of mushroom as illustrated in the menu is it? She answered me no… no… no…. RM1.20 is for 1 button mushroom only. So I ordered 3 button mushrooms at RM 3.60 - equivalent to 1 can of button mushroom (10 pcs) in Giant Hypermarket. When the food arrives, I wanted to distribute the food into 3 bowls for my 3 kids. And then I noticed that there was only 4 halves of button mushrooms, meaning that they only gave me 2 mushrooms. I went to ask the waitress how many mushroom did she ordered for me. She said 3. I told her I only found 2 inside the soup. Then she went to the cook and they came and tell me that THE 2 HALVES OF SMALLER MUSHROOM IS COUNTED AS 1 MUSHROOM. AND ANOTHER 2 HALVES THAT IS BIGGER IS COUNTED AS 2 MUSHROOMS BECAUSE OF ITS BIGGER SIZE. They charged me for 3 mushrooms when they actually only gave me 2!! Ridiculous!!##??#!!!

翻译:(大概翻译)
Karen带她的孩子们去到TomYummy Noodles吃,点菜的时候,发现菜单上有蘑菇(图片显示是一碗,RM1.20),Karen就问服务员那个蘑菇是一碗RM1.20吗?服务员告诉Karen说,是一颗RM1.20. 所以呢,Karen就点了3颗RM1.20的蘑菇(共计RM3.60,可以在Giant买到一罐10颗蘑菇的价钱)。

当食物上桌时,Karen就分配食物给她拿3个小孩,却发现只有4片半颗的蘑菇(换言之,就是只有两颗蘑菇,可是明明就是点3颗蘑菇呀)。所以,Karen就问服务员到底是怎么一回事。服务员就问当天的主厨,主厨的解释竟然是!那颗比较大颗的蘑菇是算两颗,另外一颗就是一颗,所以共3颗!就因为其中一颗比较大颗所以就算是两颗了吗?太荒谬了!



老板立场:(据Cari记者的报道)



佳礼记者就此事联络上“东炎不败”餐厅的老板杨松致,他向记者确认餐单上的价格并没有错误,服务员所说的一朵蘑菇RM1.20也属实。

他解释,自己所买的蘑菇罐头品质较好,罐头里面大约8-10颗,RM5一罐。换言之,平均一朵蘑菇是60sen。

杨先生一再强调,服务员当时已向该名投诉的顾客道歉,还提议赠送一朵蘑菇,但遭顾客拒绝。



除了现场道歉,杨先生也曾亲自致电Karen向她道歉,并要求撤下面子书的帖文。不过坚持自己不会删帖,也不接受任何道歉。

杨先生表示,店内的主管刚开工两个月,还处于实习阶段。因此,他为员工没有当下向顾客解释清楚感到抱歉。然而,他很有信心,所聘请的服务员态度都非常好,因为许多常客都称赞不已。【佳礼记者 陈韵如 报道】



不如看看网友们怎么说!

















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Red People Stories writes about the stories of RED PEOPLE (a.k.a Famous People in the Internet) across coutries from Malaysia, Singapore, Taiwan, China and all over the world.



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